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National Measurement Institute
      

I want to be a servicing licensee

If you are interested in verifying instruments used for trade, you are required to apply for a servicing licence.

The National Measurement Institute (NMI) and businesses across Australia rely on the capability of servicing licensees to comply with the requirements of the National Measurement Act 1960 in maintaining the metrological infrastructure for trade measurement. 

NMI’s approach is therefore to ensure Australia’s servicing licensee workforce is maintained at an appropriate level of competency, that verifications are being performed correctly and that verifiers have access to the necessary procedures, systems and equipment to perform their duties correctly and in accordance with the Act.

Useful information

Servicing licensee's obligations to their verifiers

Measuring instruments can be verified by a servicing licensee or an employee of a servicing licensee (section 18GH of the National Measurement Act 1960). Such individuals are known as verifiers.

A servicing licensee should:

  • ensure their contractors hold a servicing licence
  • ensure their verifiers are competent to verify measuring instruments (section 18NH of the National Measurement Act 1960)
  • ensure verifiers hold the relevant statement of attainment for any measuring instrument they verify (regulation 2.43 (9A) of the National Trade Regulations 2009)
  • inform NMI of any change in circumstances with their verifiers (regulation 2.43 (7) of the National Trade Measurement Regulations 2009).

Engaging contractors as verifiers

If a servicing licensee employs a contractor to verify measuring instruments, the licensee must ensure the contractor holds a statement of attainment for the class of measuring instrument being verified.

The licensee must also nominate the verifier as an employee under their licence (using Form ‘C’) before the verifier performs any verifications.

Verification can then be performed by the verifier under the servicing licensee’s licence.

The measuring instrument must be marked with the servicing licensee’s verification mark.

The contractor can also hold their own servicing licence, or be nominated for other licensees.

Training and competency of verifiers

NMI has developed a nationally recognised training framework for verifiers aimed at demonstrating competence.

Verifiers are expected to complete the relevant recognition kit (s) to demonstrate they are competent. NMI is registered by the Australian Skills Quality Authority under the Australian Quality Training Framework so candidates who meet all the requirements of the assessment are awarded a nationally recognised statement of attainment.

Inform NMI of changes to the status of verifiers

Servicing licensees must send NMI a completedForm C Servicing Licence Application – Verifier Registration and Deregistration within 14 days of:

  • an employee (new or current) becoming a verifier
  • a verifier ceasing to be an employee  
  • a change in circumstances of the verifier, e.g. loss of competence, change of name or residential address.

National Instruments Test Procedures (NITPs)

NMI Calibration Services

Quality Management Systems

The National Measurement Act 1960, Regulation 2.43(22) of the National Trade Measurement Regulations 2009 requires a servicing licensee to maintain a quality management system (QMS) in an approved form.

Why do I need a Qualtiy Management System?

Servicing licensees are required to maintain a quality management system (QMS). A QMS helps licensees to ensure verifiers working for a licensee have the necessary guidance on how to satisfy legislative requirements when verifying measuring instruments.

For example, the QMS will explain the appropriate processes, procedures, equipment and competency documentation that is needed to properly verify measuring instruments.

What documents do I need for a Trade Measurement Quality Management System (QMS)?

To assist licensees in the development and maintenance of a suitable documented QMS, NMI has produced two sample documents that can be used as the main body of a QMS:

These two documents require only a small amount of review and customisation for your business practices.

When will my QMS be audited?

Servicing licensees whose licences are due to expire will be requested to supply their current QMS documents, along with their application when they renew their licence. The documents will be reviewed by staff in the licensing team. An on-site audit may also be undertaken prior to the renewal of a servicing licence or the issue of a new servicing licence.

Servicing licensees whose licences are due to expire will be requested to supply their current QMS documents, along with their application when they renew their licence. The documents will be reviewed by staff in the licensing team. An on-site audit may also be undertaken prior to the renewal of a servicing licence or the issue of a new servicing licence.